When delivering digital technologies to clients, what is a best practice to make those solutions sustainable?

Question: When delivering digital technologies to clients, what is a best practice to make those solutions sustainable?

A best practice for making digital technology solutions sustainable is to ensure that the underlying architecture of the solution is designed with scalability in mind. This means taking into account the expected user base, expected data size and future growth in both areas. Additionally, it is important to have a maintenance strategy in place to keep the solution up to date with hardware, software, and security patch updates. This can be achieved by conducting regular maintenance such as adding alert notifications and backups, monitoring system performance, and testing on an ongoing basis. Finally, it is important to build in an evaluation and feedback loop. This would ensure that there is customer-focused feedback that is used to make any necessary updates or iterations to the digital technology solution.

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