Describe competency mapping. discuss the steps involved in competency mapping with a result of job evaluation.


Question: Describe competency mapping. discuss the steps involved in competency mapping with a result of job evaluation.

Competency mapping is a process of identifying and defining the skills, knowledge, abilities, and behaviors that employees need to perform their roles effectively. It helps organizations to align their talent development and organizational strategy. Competency mapping can also support recruitment, performance management, and training initiatives.


According to Coursera, the steps involved in competency mapping are:

1. Define the purpose. Decide what you want to accomplish with your framework, such as improving performance, identifying skill gaps, or developing leaders.

2. Collect data. Identify the key competencies required for each role, using methods such as interviews, questionnaires, or assessment centers.

3. Define competencies. Create a framework that identifies competencies and the associated behaviors, using clear and measurable terms.

4. Integrate competencies. Implement the framework across the organization, using it to guide talent management processes such as hiring, appraisal, and development.


Competency mapping can result in job evaluation, which is a systematic process of determining the relative worth of different jobs within an organization. Job evaluation can help to establish fair and consistent pay structures, reward performance, and ensure compliance with legal requirements.

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